Freshdesk
Freshdesk Growth
Growth adds automations, SLA, CSAT, 1000 collaboration seats, and custom SSL.
Help Desk
Plan Features & Specifications
| Price | $15/agent/month (billed annually) |
| Automations | Yes — time-based & event |
| SLA | Yes |
| Csat Surveys | Yes |
| Collision Detection | Yes |
| Custom S S L | Yes |
| Reporting | Detailed |
| Freddy | Yes — AI assist |
| Platforms | Web, iOS, Android |