Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
Características y Especificaciones
| Precio | $49/agent/month (billed annually) |
| Round Robin Routing | Sí |
| Custom Roles | Sí |
| Multilingual | Yes — 42 languages |
| Chat en vivo | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | Sí |
| Freddy Ai Agent | Sí |
| Plataformas | Web, iOS, Android |