Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
Funzionalità e Specifiche del Piano
| Prezzo | $49/agent/month (billed annually) |
| Round Robin Routing | Sì |
| Custom Roles | Sì |
| Multilingual | Yes — 42 languages |
| Chat dal vivo | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | Sì |
| Freddy Ai Agent | Sì |
| Piattaforme | Web, iOS, Android |