Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
Fitur & Spesifikasi Paket
| Harga | $49/agent/month (billed annually) |
| Round Robin Routing | Ya |
| Custom Roles | Ya |
| Multilingual | Yes — 42 languages |
| Live Chat | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | Ya |
| Freddy Ai Agent | Ya |
| Platform | Web, iOS, Android |