Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
方案功能与规格
| 价格 | $49/agent/month (billed annually) |
| Round Robin Routing | 是 |
| Custom Roles | 是 |
| Multilingual | Yes — 42 languages |
| 在线聊天 | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | 是 |
| Freddy Ai Agent | 是 |
| 支持平台 | Web, iOS, Android |